Email AutomationsComing soon

Email that reads, replies and follows up on its own.

Pongg reads incoming customer emails and answers them the way your office would, and sends the right emails before and after every job.

Available today: a recap email after every call.

InboxToday

Priya ShahRe: Outlet repair estimateAnswered by Pongg

CustomerDo you charge a trip fee if I'm in Plano?

PonggPlano is in our service area, so there's no trip fee. Want me to book you for Thursday morning?

Chris HallJob complete · Thank you + review requestSent automatically

Around every job

The right email at the right moment.

Set it once. Pongg sends these under your company name, every time.

Before the job

ConfirmationTo: Priya ShahYou're booked: Thursday, 9:00 AM

Hi Priya, your electrician is booked for Thursday at 9 AM. Please make sure the panel is accessible. Reply to reschedule.

ReminderTo: Priya ShahYour tech is on the way tomorrow

Quick reminder: Marcus will arrive between 9 and 10 AM. Here's what to expect.

After the job

Thank youTo: Chris HallThanks for choosing Clearflow Plumbing

Thanks for having us out, Chris. Your invoice and photos of the repair are attached.

Review requestTo: Chris HallHow did we do?

If you have 30 seconds, a quick review helps our small team more than you know.

Same brain

Every email reply comes from the same SOPs and rules your voice agent uses, so customers get one consistent answer.

See how Pongg would handle your inbox.