AI Receptionist
The receptionist that never misses a call.
Your team answers first. When they can't, after hours, on a busy line or during a surge, Pongg picks up in your company's voice, books the job and writes everything down.
CallerHey, it's Jordan again. The water heater is leaking.
PonggHi Jordan, sorry to hear that. Is this the same unit we looked at on Elm Street?
CallerYep, same one.
PonggGot it. I can get a tech out at 2:30 today. Should I book it?
When Pongg answers
Only when you want it to.
Pick the moments Pongg covers. Everything else rings your team like it always has.
Evenings, early mornings and holidays, without a pricey answering service.
When everyone is already on a call, the next caller still gets a real answer.
Pongg steps in before the caller ever hears voicemail.
Storm week, heat wave, first freeze. Pongg takes the overflow at once.
Make it yours
Customizable down to the background noise.
Every part of how Pongg sounds and behaves is set to match your business.
Every address is checked against the area you serve before anything is booked.
Your pricing, visit fees, crews, hours and what you do and don't do.
Choose the voice that fits your brand. Cloning your own voice is on the way.
Your exact greeting, by time of day, season or line.
Optional office background sound and keyboard clicks, so callers hear a busy front desk.
Listen in, interrupt or transfer any call, and switch Pongg on or off in one tap.
Voices
Listen to our voices.
Pick the voice that sounds like your front desk. Every voice uses your greeting, your SOPs and your trade's playbook.
Female voices
Male voices
Voice sample
"Thanks for calling, this is Nora. How can I help you today?"
Never send a customer to voicemail again.
Book a 30-minute demo and hear Pongg answer your own business line.