Pricing
One flat monthly price. Never a token bill.
Usage-based AI charges you more the busier your phone gets. Pongg is one predictable monthly rate that includes setup, your success manager and a monthly ROI report. Month to month, no 12-month lock-in.
- Answering: answers 24/7 in your greeting and voice
- Texts back within seconds if a call slips through
- Booking: books on your real schedule
- Summaries, transcripts and recordings on every call
- Industry template plus your business rules
- Done-for-you onboarding and a monthly ROI report card
- Everything in Standard
- Integrations: CRM sync with the tools you already run
- Your team: live listen and one-tap takeover
- Repeat-caller memory
- Insight on all inbound calls, including your team's, with coaching
- Customer success: review requests when a job wraps up happy
- Confirmations, reminders and win-back campaigns run for you
- Everything in Advanced
- Multiple locations: multiple numbers and locations under one roof
- Custom call flows per location
- Voice cloning and bilingual agents
- Support: priority onboarding
- A dedicated success manager
Pricing made simple. Tell us about your business and we will quote it straight. No per-minute meter, no token math.
Compare
Pongg vs. usage-based tools
| Pongg | Usage-based AI tools | |
|---|---|---|
| How you're billed | One flat monthly rate | Per minute, per call or per token. Busy month, bigger bill. |
| Setup | Done for you by our team, live in days | You write prompts, connect tools, test it yourself |
| Industry knowledge | Pre-built playbook for your trade, tuned to your business | Blank agent, generic script |
| Your existing staff | They answer first. Pongg covers what they can't. | Usually built to replace the desk entirely |
| Speed to lead | Text and email back within seconds, automatically | Often an add-on or a separate tool |
| Visibility | Every inbound call logged, graded and summarized, human or AI | Only the calls the AI took |
| ROI | Monthly report card: recovered, booked, earned, cost | A usage dashboard |
| Commitment | Month to month | Often annual |
| Support | In-house success manager | Ticket queue |
Pricing questions
The short answers.
How is Pongg priced?
Because your phone being busy is a good thing, and you shouldn't be penalized for it. A flat rate means you can turn Pongg on for every call during storm week without watching a meter.
Is there a long contract?
No 12-month commitment. Month to month. Most owners stay because the monthly report makes the return obvious.
What happens in a busy month?
Nothing changes on your bill. A storm week with 400 calls costs the same as a quiet one. That's the point of a flat rate: you leave Pongg on when you need it most.
Can we change plans?
Any time. Move up when you add a location or want your team's calls in the report; move down if the season slows. Your success manager handles the switch.
How do I know it's paying for itself?
The monthly ROI report card shows calls recovered, jobs booked by Pongg, revenue captured and what you paid. If it isn't earning, you'll see it and so will your success manager.
See it on your phones
Your next customer is calling right now.
Book a 20-minute demo. We'll call your business line, let you hear Pongg answer, and show you what last month's missed calls were worth.