Why we refuse to charge per token
Most AI phone products bill by the minute, the call or the token. It looks cheap on the pricing page. Then a heat wave hits, your phone rings 400 times, and the invoice looks nothing like the quote.
Worse, it changes how you use the tool. Owners start turning the agent off during busy stretches to save money, which is exactly when they need it most. Usage pricing turns a busy phone into a liability.
Flat means predictable
Pongg is one monthly rate per location. Turn it on for every call during storm week. Leave it on after hours all winter. The bill is the same. Setup, your success manager, integrations and the monthly ROI report are included, because a receptionist that costs extra to onboard isn't done for you.
And it keeps us honest
When you pay flat, the only way we keep you is if the return is obvious. That's why the monthly report card shows calls recovered, jobs booked, revenue captured and what you paid, on one page. If it isn't working, you'll see it. So will we, and we'll fix it.